Express Oil Reviews

Based on 103 customer reviews from our shopper community, Express Oil's overall rating is 4.44 out of 5 stars and 85% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.4

103 Reviews

Overall Rating

5 Stars

88

4 Stars

0

3 Stars

0

2 Stars

2

1 Star

13

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (103)
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RaymondPalmer
May 12, 2023
"I left with more problems than what I started with"
First when I called to inquire a price for an oil change and tire rotation AND balance, I got a different price when I arrived. Not to mention, I did give the make and model of the car weeks prior. Then he suggested I get tires rotated and not balanced, which is not what I signed up for. The oil change took and hour (not 10 minutes). Hopefully they used the right oil. Then my hood wouldn't go down and even now my hood light is on and he tried to blame it on a dent that was in my hood, which happened a few weeks ago. Glad the insurance company took pictures because my hood was not hitched up like that before this oil change. Then he tried to fix it without my permission. I had to run out to take charge of my car. Lastly, it took so long I decided against the tire rotation and balance after all this. This place is horrible.
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bigrabbit993
May 11, 2023
"Great customer service!"
Great customer service. Don't pressure extra services. I have been here about 5 times now. Highly recommend!
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purplekoala265
May 11, 2023
"Very quick and informative thanks to…"
Very quick and informative thanks to Lavosiera
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JulieMckinney
May 10, 2023
"Inspection"
I submitted a review about a month ago but stopped in today for an inspection. Stephen was amazing, had me in and out quickly. These guys are extremely friendly and the service is top notch. Will be back again and again
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ticklishkoala503
May 10, 2023
"Took my car in for an oil change and…"
Took my car in for an oil change and had a great experience. Joshua and everybody was extremely helpful, pleasant, and informative.
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crazyswan565
May 09, 2023
"Jacob helped us out today he was…"
Jacob helped us out today he was extremely nice great customer service and extremely fast! We were out in 15 minutes! Definitely recommend
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Anna.Harvey
May 09, 2023
"Great people"
Great people. Quick and reliable
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joanne1171
May 07, 2023
"I was dreading getting my battery…"
I was dreading getting my battery changed until I met Elton. He was friendly, professional, and knowledgeable. He knew exactly what to do and in a few, short minutes, we were back on the road with a brand new battery. Thanks Elton!
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organicleopard811
May 07, 2023
"This place is top notch.ive had my 4…"
This place is top notch.ive had my 4 runner to another shop an was disappointed of there workmanship so I remember seeing this shop so I read the reviews an thought I will try it.i do a lot of my work myself so I'm sceptical about anyone working on my vehicle however I was greeted by Morris an he was professional an earned my trust he kept informed all the way threw the service.my truck tracks strait now with no wheel wobble 👍 great job Morris an your team.i will return again
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RileyLee
May 07, 2023
"Hohan is great!!! Very helpful!!"
Hohan was very helpful! Thanks so much!
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zukeduex
May 07, 2023
"Nick, Fidel & Luis did a great job!! Will definitely be back!"
Nick, Fidel, & Luis were great!! Was there Thursday after being at work all day. They were super nice and even made me laugh a couple times! They did a great job and the price wasn't bad compared to other places that have gotten so expensive! Now that I live and work in the area I will definitely be back to see them!
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GeneSchmidt
May 07, 2023
"I have had my car to three mechanics"
I have had my car to three mechanics. No one could find my problem. I went to this place on recommendation of a friend that told me how great they were. A man named Charles assured me he would find my problem. Two hours later, he did find the problem!!!! I was amazed at not only how quickly he was able to identify the issue, but how quickly it was repaired and with such a great kindness. The courtesy and attention charles showed was A+. I will certainly return for all my automotive needs and will recommend to everyone!
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sadgoose647
May 06, 2023
"Dale gave excellent customer service!"
Dale gave excellent customer service! He was very friendly, helpful and knowledgeable. I always enjoy coming here to get my car serviced.
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bluefish162
May 06, 2023
"Great service"
Great service! I drive 40 miles to Decatur location because of the better service.
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rosalynuz69
May 06, 2023
"Tray was great!"
Tray took care of our headlight problem promptly. We appreciate the great way we were treated the entire time. Thanks so much Tray!

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